Privacy Policy

Last Updated: June 8, 2026

1. Introduction

Welcome to Strugglebeard Bakery LLC. We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website at www.strugglebeardbakery.com, place orders, use our catering or event services, or otherwise interact with us.
Please read this policy carefully. If you disagree with its terms, please discontinue use of our site and services. If you have questions or concerns, contact us at the information provided at the end of this document.

2. Information We Collect

2.1 Information You Provide Directly

We collect information that you voluntarily provide to us, including:

Name, email address, phone number, and mailing/delivery address when placing an order or making a catering request
Payment information (processed securely through third-party payment processors; we do not store full card details
Event and catering details you share when submitting a catering request or booking a private party
Messages and inquiries submitted through our contact forms or email
Loyalty program and referral program information
Any other information you choose to share with us

2.2 Information Collected Automatically

When you visit our website (hosted on Wix.com), certain information may be collected automatically, including:

Browser type, operating system, and device information
IP address and general geographic location
Pages visited, time spent on pages, and referring URLs
Cookies and similar tracking technologies placed by Wix and integrated analytics tool

2.3 Mobile Information

If you provide us with a mobile phone number (e.g., for order updates or catering inquiries), that information is used solely for operational and customer service purposes. Mobile information — including your phone number and any SMS/text message data — will NOT be shared with third parties or affiliates for marketing or promotional purposes.

3. How We Use Your Information

We use the information we collect to:

Process and fulfill your orders, catering requests, and event bookings
Communicate with you about your orders, reservations, and inquiries
Administer our loyalty and referral programs
Send you updates about upcoming events, specials, or promotions — only where you have opted in or consented
Improve our website, products, and services
Comply with applicable legal obligations
Protect the safety, security, and integrity of our business and customers

4. Mobile Communications & SMS Policy

If you opt in to receive SMS or text message communications from Strugglebeard Bakery, the following terms apply:

You may opt in by providing your mobile number through our website, in-store, or at the point of sale
Message frequency will vary based on order activity, promotions, and events
Standard message and data rates may apply
You may opt out at any time by replying STOP to any text message, or by contacting us directly at info@strugglebeardbakery.com
For help, reply HELP or contact us at (773) 675-5994

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. SMS consent and mobile phone numbers collected for text communications are not sold, rented, or shared for any commercial purpose.

5. How We Share Your Information

We do not sell, rent, or trade your personal information. We may share your information only in the following limited circumstances:

5.1 Service Providers

We may share information with trusted third-party vendors who assist us in operating our business (e.g., payment processors, email service providers, website hosting through Wix.com). These parties are contractually obligated to keep your information confidential and use it only for the purposes we specify.

5.2 Legal Requirements

We may disclose your information if required by law, court order, or governmental authority, or to protect the rights, property, or safety of Strugglebeard Bakery, our customers, or others.

5.3 Business Transfers

In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of that transaction. We will notify you via prominent notice on our website of any change in ownership or use of your information.

5.4 What We Do NOT Do

We do not sell your personal information to third parties
We do not share your mobile number or SMS data with third parties or affiliates for marketing or promotional purposes
We do not use your data for automated decision-making or profiling

6. Cookies & Tracking Technologies

Our website is built on Wix.com, which uses cookies and similar technologies to provide functionality, analytics, and personalization. Cookies are small text files stored on your device. You can control cookie preferences through your browser settings; however, disabling certain cookies may affect website functionality.

We may use the following types of cookies:

Essential cookies: Required for the website to function properly
Analytics cookies: Help us understand how visitors use our site (e.g., Google Analytics)
Marketing cookies: Used to deliver relevant promotions (you may opt out at any time)

7. Data Security

We take reasonable administrative, technical, and physical safeguards to protect your personal information from unauthorized access, use, alteration, or disclosure. Payment transactions are processed through encrypted, PCI-compliant payment processors.

However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

8. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes described in this policy, comply with legal obligations, resolve disputes, and enforce our agreements. When information is no longer needed, we will securely delete or anonymize it.

9. Your Rights & Choices

Depending on your location, you may have the following rights regarding your personal information:

Access: Request a copy of the personal information we hold about you
Correction: Request that we correct inaccurate or incomplete information
Deletion: Request that we delete your personal information, subject to legal obligations
Opt-Out of Marketing: Unsubscribe from marketing emails at any time by clicking the "unsubscribe" link, or replying STOP to SMS messages
Data Portability: Request that we provide your data in a portable format

To exercise any of these rights, please contact us at info@strugglebeardbakery.com. We will respond to requests within a reasonable timeframe.

11. Third-Party Links

Our website may contain links to third-party websites, including our social media profiles (Facebook, Instagram, TikTok) and media outlets that have featured us. We are not responsible for the privacy practices of those sites and encourage you to review their privacy policies before providing any personal information.

12. Illinois Residents

If you are a resident of Illinois, you may have additional rights under the Illinois Personal Information Protection Act (PIPA) and other applicable state laws. We do not sell personal information as defined under Illinois law. For questions about your rights as an Illinois resident, please contact us directly.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable law. We will post the updated policy on this page with a revised "Last Updated" date. Your continued use of our website or services after any changes constitutes acceptance of the updated policy.

14. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

Strugglebeard Bakery LLC
5221 S. Harper Court, Chicago, IL 60615
Phone: (773) 675-5994
Email: info@strugglebeardbakery.com